Chapter Hub Tutorial Videos

Need support on how to navigate Chapter Hub? Below are short videos to help you with our membership management database.

MEMBER RECORDS

Create A New Member

Update or Edit Member Information

Mark a Member in Your Chapter as Resigned

Mark a Member in Your Chapter as Deceased

Reinstate a Resigned Member

Reinstate an Inactive Member

DUES PROCESSING

Where is my member? How to Get a Member on the List to Pay Dues

Update Single Membership Affiliation Record

Update Multiple Membership Affiliation Records

Dues Processing in Lightning Chapter Hub

Make Payment / Payment Console on Existing Dues Order

Print Receipts for Dues Orders

ADDITIONAL VIDEOS

Change or Add Chapter Hub Administrator

Create Single Board/Committee Affiliation Record

How to Handle Dual Membership

Transfer Existing Assistance League Member to Your Chapter

Reports on Your Chapter Record: Rosters, Members and More

We also have documentation to help you with Chapter Hub! Click here to go to: Lightning Chapter Hub User Guide

Still can’t find what you’re looking for? Please reach out to us by submitting your question here: Tech Support Form