Technology Matters

22

Nov

FAQ: Do we have to move our website?

NO. No chapter needs to do anything about their website. We hope we have designed a website that chapters find attractive and useful and will eventually move their current websites to our new model.

21

Nov

FAQ: What happens to the chapter websites hosted by Highpoint?

Each chapter signs its own contract with Highpoint and as long as your contract is current your website should be fine. The Highpoint sites will no longer be able to move seamlessly between the chapter and national websites. Members will need to log in a second time to view members-only information on the national website.

20

Nov

FAQ: Can I use the same password for this website and my chapter website?

You control your own passwords.  If you want your passwords to match for both your chapter website and the national website just make them the same password.  If your chapter moves to this national multisite you will need only one password and can move between the two websites with ease.

19

Nov

FAQ: If I forget my password can I ask my Chapter Membership Administrator to reset it for me?

No.  Only you have access to your password on this website.  There is an option in login area to reset your password.

18

Nov

FAQ: I don’t want my contact information available to all 26,000 members. Can I prevent this?

Yes.  Please understand that only members who have logged in to this website can see your contact information.  There is an checkbox on your member information page that makes your information public to other members of Assistance League nationwide.  Uncheck this box and only your name and your chapter will appear.

Nov

FAQ: When I search for our chapter address – or thrift shop address – in the search it is wrong. How do we update this?

Bring this to the attention of your chapter’s website membership administrator. Chapters now control the contact information given out to the public on our website and can update all information as needed. Any updates are immediately shown on the website.