Following the initial orthodontic screening, parents are required to participate in a financial screening. Parents provide verification of all household income: pay stubs, tax form 1040 from the most recent year, letters from employers, or verification of state benefits. These documents are reviewed to establish a monthly fee. In addition, there is a one time start-up fee of $100.

Consultations are held with each new patient and parents. Consultations consist of presentation of the treatment plan, a discussion of the patient’s responsibilities and an overview of office policies.